Return Policy

We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must meet the following conditions:

Unworn and unused
In a resalable condition
In original packaging with all tags attached

We may refuse returns that do not meet these requirements.

Non-Returnable Items

Customised or personalised products (e.g., logo-branded workwear) cannot be returned unless faulty.

Faulty Items

If an item arrives faulty or incorrect, please contact us immediately. We will resolve this in line with your statutory rights.

Return Process

To start a return, please email our customer service team with your order number at [email protected]. Place the item securely in its original packaging and include your proof of purchase, then post your return to the following address:

We Do Workwear
Attn: Returns
Unit 5 Newhall Works
Newhall Road
Sheffield, S9 2QL

Please note, you will be responsible for all return delivery charges. We strongly recommend that you use a tracked service and keep proof of postage.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Questions

If you have any questions concerning our return policy, please contact us at:

0114 398 9454 [email protected]